1. Item shipped by air to EU firstly (without updated information on UPS website) then UPS pick it up and complete the delivery(Tracking information updated), andTAX will be prepaid by us TO EU, US ,RUSSIA.
2. Shipping takes5-15 workingdays (not 3-7 working days) to deliver to EU
3. Pls note that the shipping way:China Post Air Parcel To Russia is Russian Post service, which is only ship to your local postoffice WITHOUT delivery service,you need to go to the postoffice to pick it up youself !!!
IN German we have electric scooters in stock , we can send it to EU countries, you can receive your products in 1-5 days in normal.
Skywalker Board Battery: 4000mah Lithium ion power Battery
Applicable temperature: -10~40
Hoverboard Max load: 120kg
Hoverboard Motor Power: 36V 250W*2
Electric Skateboard Charging Time:1-2h
Hoverboards Color: black, white red yellow blue green golden hoverboard
Hoverboard Skateboard Case material:High-quality ABS plus PC
Pedal : High-quality Aluminum Alloy
Hover Board Additional features
LED searchlight/warning light
1. Hoverboard Size: 650*245*230
2. Distance between Pedal and ground: 112mm
3. Hover board Tyre size: 6.5inch
4. Self balancing scooter Weight: 12kg
Hover Board Packing & Accessories
1 X 2 wheel electric standing scooter hoverboard
1 X Hoverboard Charger
1 X Hover board English manual
1 X Hoverboard
1 X Control key
Notice:we have Plum wheels and Benz wheels in stock,we will ship them randomly.
1.Why Choose US?
. Strong factory and experienced engineers
. Professional and efficient team
. Competitive price and high quality
2.How long is your Warranty? How can you carry it out ?
·Usually we offer 1year Warranty (not include accident,human fault or improper use)
3.Is This car safe?
·Balancing electric scooters have the speed limit, down the speed limit is safe, when the speed limit is reached, you would feel body is automatically lean up, this time not to force to accelerate.
4.How long do you need to prepare my goods ?
·Normally Within 3days ,after get the payment confirmed , We will Ship out the goods in 3days
5.How about your product quality?
·We provide unrivaled Quality – Very rigorous testing process for Incoming Quality Control, Input Process Quality Control,and Final Quality Control for every piece. We follow at least QC test procedure,and do 100% FQC to ensure your satisfaction.
6.Do you have any After-Sale Service?
·Yes! We have professional After-sales Dept. If you have any technical problem or question with the goods, welcome to contact with our sales directly
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Global Selling Store (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.globalsellingstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.