If your item haven’t arrive on time or have any problems about the item. Please feel free to contact to me first, I will try my best help solve it ASAP.Please don’t leave the neutral or negative feedback to us before you contact me solve the problem.
Many thanks for your attention and purchase.
With 3m adhesive tape, easy to stick on the wall firmly. Two kinds of install method, it can be used as a hook or a small container on the wall. Umbrella pattern strong enough to hold your keys and other gadgets. Small size, 3pcs in package, different color. Ideal for kitchen, bathroom, hallway, living room, desk side, etc. decoration.
Type : Umbrella Wall Hook Material : PP Type: A: Red+pink+yellow, B: Green+blue+purple Quantity : 3pcs Size : 2*11*10.5cm
Package Include: 3*Wall hooks
3*Dual side adhesive tape
We only accept PayPal payment.
All payments are expected within 7 days after the last winning auction is closed. A non-payment dispute will be opened if full payment is not received.
SHIPPING & HANDING
All items will be shipped out within 3 business day after payment received.
Items will be shipped from China via China Post. Delivery time may vary due to different countries, public holidays, customs issues, logistic arrangements, etc. Your understanding will be greatly appreciated.
Usually, it takes 20-45 days, If quick, it will arrive within 25 days, If slow, it will arrive within 45 business days. This will depend on the post office & customs Efficiency in different country. If you have not received your shipment within 45 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
WARRANTY & RETURN
30 days money back and 1 year replacment warranty.
We fully guarantee our items. All items are in brand new condition unless specified otherwise elsewhere in the description
All returns – defective or otherwise – have to be pre-authorized. Please contact us to get a RMA number and returning address before sending the item back.
In all cases, buyers pay shipping fees at their own cost to return products for exchange or refund. We will be responsible for the postage of replacements.
To make EVERY CUSTOMER 100% SATISFIED is always our key target. For any question, please feel free to contact us, wel be glad to help you.
If by any reason you are considering giving a Neutral or Negative or a low DSR(4 stars or below), do contact us and give us an opportunity to address your concerns first. We work hard to make sure EVERY CUSTOMER is 100% SATISFIED and resolve any problem for you.
If you are satisfied with the product you received, please leave us positive feedback and 5 stars of DSR.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Global Selling Store (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of http://www.globalsellingstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.